![]() Ping the IP address of the Barracuda Backup appliance.įor additional information and ping command options, refer to the Microsoft TechNet article Using the ping command.Log in to the source that is unable to connect to the Backup Agent.You can use the ping command to check whether the Barracuda Backup IP address is accessible from the source. If you are still unable to connect to the Agent, go to Step 4. If you have a Firewall enabled, verify you have both an inbound and outbound rule created and enabled for Barracuda Backup. If you are still unable to connect to the Agent, go to Step 3. ![]()
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